PRIVACY POLICY

Last updated: 14 September 2026

This Privacy Policy explains how personal data of individuals using the MODE LIBRE online store, including Customers placing orders, is collected, used and processed.

MODE LIBRE processes personal data in accordance with applicable data protection laws, in particular Regulation (EU) 2016/679 (the General Data Protection Regulation – GDPR) and applicable Belgian data protection legislation.

1. Data Controller

The controller responsible for the processing of personal data is:

MODE LIBRE
Danuta Szpakowicz
Avenue Louise 251/4
1050 Brussels
Belgium

Enterprise Number (KBO/BCE): 1042.477.113
Email: modelibreinfo@gmail.com

For any questions concerning personal data or privacy, you may contact MODE LIBRE using the email address above.

2. What Personal Data We May Process

Depending on how you use the MODE LIBRE online store, we may process personal data including:

your first and last name, billing address, delivery address, email address, telephone number, information concerning your order and purchased products, payment and payment status information, delivery information, returns and complaints information, correspondence with MODE LIBRE, and technical information relating to your use of the website, such as your IP address, device and browser information and cookie-related data.

MODE LIBRE processes only personal data that is appropriate and necessary for the relevant purposes.

3. Why We Process Personal Data

Personal data may be processed for purposes including:

processing and fulfilling orders, processing payments, arranging delivery, communicating with Customers about their orders, handling returns and complaints, maintaining legally required accounting and tax documentation, preventing fraud and abuse, ensuring the security of the online store, responding to enquiries sent to MODE LIBRE and, where permitted by law, carrying out marketing activities.

4. Legal Bases for Processing

MODE LIBRE processes personal data only where there is an appropriate legal basis.

Depending on the circumstances, processing may be:

necessary for entering into or performing a contract – for example, to accept an order, process payment and deliver a purchased product;

necessary to comply with a legal obligation – for example, accounting, tax or other legal obligations applicable to MODE LIBRE;

necessary for the legitimate interests of MODE LIBRE – provided that those interests are not overridden by the rights and freedoms of the individual, for example in connection with store security, fraud prevention or the establishment, exercise or defence of legal claims;

or based on consent, where consent is required, for example for certain marketing activities or non-essential cookies.

The Belgian Data Protection Authority confirms that processing must have an appropriate legal basis under the GDPR, including contract, legal obligation, legitimate interest or consent where applicable.

Where processing is based on consent, consent may be withdrawn at any time without affecting the lawfulness of processing carried out before its withdrawal.

5. Payments

Payment-related information is processed to the extent necessary to complete and manage transactions.

Where external payment service providers are used, relevant personal data may be shared with those providers to the extent necessary to process payments, prevent fraud, handle refunds and comply with legal obligations.

MODE LIBRE does not receive or store full payment card details where those details are processed directly by the relevant payment service provider.

6. Delivery

To fulfil an order, necessary Customer information may be shared with a courier or another service provider involved in delivering the order.

This may include the Customer's name, delivery address, telephone number, email address and information required to identify and deliver the shipment.

MODE LIBRE uses DPD courier services where this delivery method is selected or used to fulfil an order.

7. Shopify and Other Service Providers

The MODE LIBRE online store operates using the Shopify platform.

In connection with the operation of the store, personal data may be processed by service providers supplying MODE LIBRE with technical, hosting, IT, payment, delivery, accounting, security and other services necessary for operating the online store.

Personal data is shared with such providers only to the extent appropriate for the relevant purpose and in accordance with applicable data protection laws.

8. International Transfers of Personal Data

Some technology providers used by MODE LIBRE may process personal data outside the European Economic Area (EEA).

Where personal data is transferred to a country outside the EEA, such transfer will be carried out in accordance with the requirements of the GDPR, including, where applicable, on the basis of an adequacy decision adopted by the European Commission or other appropriate safeguards provided for by applicable law.

The Belgian Data Protection Authority confirms that information concerning transfers outside the EU and the applicable safeguards forms part of the information that should be provided to data subjects.

9. How Long We Keep Personal Data

Personal data is retained only for as long as necessary for the purposes for which it was collected, taking into account applicable legal retention periods, including accounting and tax obligations, as well as the establishment, exercise or defence of legal claims.

Retention periods may vary depending on the type of data and the purpose for which it is processed.

After the applicable retention period expires, personal data will be deleted or anonymised unless continued retention is required by law.

10. Marketing and Newsletter

If MODE LIBRE offers the possibility to subscribe to a newsletter or receive other marketing communications, personal data will be used for these purposes in accordance with applicable law.

Where marketing communications are based on consent, the Customer may withdraw their consent at any time.

Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.

11. Cookies and Similar Technologies

The MODE LIBRE online store may use cookies and similar technologies that are necessary for the proper functioning of the website and, where the user's consent is required, for analytics, personalisation or marketing purposes.

Users should be provided with appropriate choices regarding optional cookies through the consent settings available on the website.

More detailed information concerning cookies used by MODE LIBRE should be available in the Cookie Policy and/or the relevant cookie preference panel.

12. Your Data Protection Rights

Under the GDPR, depending on the circumstances and the legal basis for processing, you may have the right to:

access your personal data, request correction of inaccurate personal data, request deletion of personal data, request restriction of processing, object to certain processing, receive or transfer certain personal data (data portability), and withdraw your consent at any time where processing is based on consent.

The Belgian Data Protection Authority confirms these rights and explains that their availability may depend on the circumstances and legal basis for the processing.

To exercise your rights, please contact:

modelibreinfo@gmail.com

MODE LIBRE may request information necessary to verify the identity of the person making the request where reasonably necessary to protect personal data against unauthorised disclosure.

Requests concerning GDPR rights will be handled within the time limits required by applicable law. The Belgian Data Protection Authority states that such requests should generally be answered within one month, subject to the extensions permitted by the GDPR for complex requests.

13. Right to Lodge a Complaint

If you believe that your personal data has been processed in violation of applicable data protection law, you have the right to lodge a complaint with the competent supervisory authority.

In Belgium, the supervisory authority is:

Belgian Data Protection Authority
Autorité de protection des données / Gegevensbeschermingsautoriteit (APD/GBA)
Rue de la Presse 35
1000 Brussels
Belgium

Belgian Data Protection Authority

The Belgian Data Protection Authority confirms that individuals have the right to lodge a complaint with a supervisory authority.

14. Data Security

MODE LIBRE takes appropriate technical and organisational measures designed to protect personal data against unauthorised access, loss, alteration, disclosure or other unlawful processing.

However, no method of transmitting or storing information over the internet can guarantee the complete elimination of all security risks.

15. Changes to this Privacy Policy

MODE LIBRE may update this Privacy Policy where necessary, including as a result of changes in applicable law, the operation of the online store or the services and technologies used by MODE LIBRE.

The current version of this Privacy Policy will be made available through the MODE LIBRE online store together with the date of the latest update.